Ticket Information
Be sure to download your mobile tickets  in advance of arriving at Smart Financial Centre. This will avoid any possible network issues you may encounter due to above average usage at a crowded event. 

For information about how to use your mobile tickets, please refer to this link with Ticketmaster:

Mobile Ticket Information


COVID-19 ACKNOWLEDGEMENT 

By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that will be adopted at re-opening by the particular venue, which may include wearing of face coverings and patron temperature checks.Safety protocols for each ATG venue will be posted on the website for such venue and specific patron requirements will be set forth in know before you go email notifications.By purchasing a ticket for an Event, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, and that you and those in your party voluntarily assume all risks related to exposure to COVID-19 and agree not to hold ATG Tickets, The Ambassador Theatre Group, the venue, ATG’s Event Partners or any of their affiliates, directors, officers, employees, agents, contractors or volunteers liable for any illness or injury. 


Tickets

Tickets are sold through our official ticketing partner Ticketmaster.com. Resale of tickets is not permitted. All sales are final. Refunds and exchanges are not permitted. Ticket prices are subject to change without notice.

Ticket Office 

Our regular box office hours are 10AM-4PM, Monday through Friday.
On weekends when there is a show, the box office will open at 12 Noon.

Tickets sold at our windows are like cash and cannot be reprinted. Take a photo of ALL of your tickets in case you lose them. Never post photos of tickets on social media as this can result in theft. All debit cards will be run as credit. Photo ID required when purchasing with a card. Please check the weather before planning your visit, as our Ticket Office windows are outdoors.

Patrons with questions can refer to our website under each specific show for the latest information or direct questions to sfcinfo@theambassadors.com and our Facebook page. 


Ticket Office Service Fee Charges:
The following fees only apply to service charges on purchases made at the Smart Financial Centre ticket office window. Prices subject to change.

Ticket Price

Fee

$0 – $25.00

$5 per ticket

$25.01 - $50.00

$8 per ticket

$50.01 - $100.00

$10 per ticket

$100.01 - $150.00

$13 per ticket

$150.01 - $200.00

$15 per ticket

$200.01 – and above

$25 per ticket


© Smart Financial Centre