Ticket Information

We pride ourselves on offering exceptional customer service to all our patrons. Our experienced staff are on hand to assist with your ticketing needs. Whether you're a first-time ticket buyer or a frequent visitor, we'll help you find the best seats.  

Authentic tickets for events at Smart Financial Centre are sold exclusively through ATG Tickets on our venue website and in-person at our Venue Box Office.

We strongly urge all our patrons to purchase their tickets through authorized outlets. We do not recommend purchasing tickets through third parties, online resellers, or other ticket sales operations. Tickets obtained from sources outside of Smart Financial Centre and ATG Tickets may be lost, stolen, or counterfeit and will not be honored.

Box Office Info

Address: 18111 Lexington Blvd., Sugar Land, Texas 77479
New Box Office Hours:
Monday - Thursday: Closed
Friday: 10am - 4pm
Saturday - Sunday: Closed

Call Center: 888-231-7859

On event nights, the box office opens at 3pm or 2 hours prior to advertised start time. The Box Office closes approximately 30 minutes after the headlining artist begins. 

The box office accepts cash, American Express, Visa, Mastercard, and Discover for payment.

Patrons with questions can refer to our website under each specific show for the latest information or direct questions to [email protected] and our Facebook page.

Tickets purchased in-person at the venue Box Office are subject to Services Fees. There will not be an Order Fee added to the fees when purchasing in-person at the venue Box Office.

If your order confirmation did not originate from [email protected], it indicates that your tickets were not purchased directly from Smart Financial Centre.