Ticket Information


By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that will be adopted at re-opening by the particular venue, which may include wearing of face coverings and patron temperature checks.Safety protocols for each ATG venue will be posted on the website for such venue and specific patron requirements will be set forth in know before you go email notifications.By purchasing a ticket for an Event, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, and that you and those in your party voluntarily assume all risks related to exposure to COVID-19 and agree not to hold ATG Tickets, The Ambassador Theatre Group, the venue, ATG’s Event Partners or any of their affiliates, directors, officers, employees, agents, contractors or volunteers liable for any illness or injury. 


Tickets are sold through our official ticketing partner Ticketmaster.com. Resale of tickets is not permitted. All sales are final. Refunds and exchanges are not permitted. Ticket prices are subject to change without notice.

Ticket Office 

Thanksgiving 2021 Box Office Hours
The Smart Financial Centre box office will be open until 2pm on Wednesday November 24th and then remain closed through Thursday November 25th (Thanksgiving Day). We will reopen at 12 Noon Friday November 26th. 

Normal Box Office Hours are Monday through Friday from 10:00AM to 4:00PM. On weekends when there is a show, the box office will open at 12 Noon. Patrons with questions can refer to our website under each specific show for the latest information or direct questions to sfcinfo@theambassadors.com and our Facebook page. 

Ticket Office Service Fee Charges:
The following fees only apply to service charges on purchases made at the Smart Financial Centre ticket office window. Prices subject to change.

Ticket Price


$0 – $25.00

$5 per ticket

$25.01 - $50.00

$8 per ticket

$50.01 - $100.00

$10 per ticket

$100.01 - $150.00

$13 per ticket

$150.01 - $200.00

$15 per ticket

$200.01 – and above

$25 per ticket

© Smart Financial Centre